A short generic patient experience questionnaire: howRwedevelopment and validation

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A short generic patient experience questionnaire: howRwe development and validation

BACKGROUND Patient experience is a key quality outcome for modern health services, but most existing survey methods are long and setting-specific. We identified the need for a short generic questionnaire for tracking patient experience. METHODS We describe the development and validation of the howRwe questionnaire. This has two items relating to clinical care (treat you kindly; listen and exp...

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ژورنال

عنوان ژورنال: BMC Health Services Research

سال: 2014

ISSN: 1472-6963

DOI: 10.1186/s12913-014-0499-z